WD always starts in task bar at the bottom

Hi Folks I have a problem where WD starts of in the system tray bottom of pc.
Each time I start the WD it drops down and I can not get to WD to open so I can change the setting.
I have had this happen before but I can not remember how I fixed it.
Regards

Stuart

you can click on the icon to bring it back up full screen
and then change the setting under setup, start in system tray

Hi Brian,
Thank you for responding.
Yes I have tried that but it still is in the system tray.
I have even uninstalled the software but will not move from the system tray.
Regards

Stuart.

its not very clear exactly what you mean when you say its still in the system tray?
can you provide more detailed info? :wink:

Hi Brian,
It stays down the bottom in the black area near the start windows start button.
Sorry I can not give you tech answers not up with IT language.
Regards

Stuart

its not very clear what you mean by it stays down there
if you right mouse click on the icon you should see a pop up menu…show/hide
click on show

does the program show up?
if not it might instead be opening off screen

I had that problem a few years ago.
If i remember correctly I finally solved it by holding down the shift key (maybe it was the control key) and right click WD in the task bar and select maximize.

maybe worth a try.

its possible it might be in the task bar…just click on that icon to make it visible

Also check the setting for setup → start minimised is not set to “yes”

Hi Brian,
I tried the shift key and it did open it up but it dropped back down.
Please see attached pic.
Regards

Stuart


that shows its in the task bar and not in the system tray
what if you click on that icon in the task bar?

turns out it was an antivirus /security program that was blocking WD