I had my website upgraded using https. Do i have to use a different ftp address?
windows 7 10.37s 89
is this question in relation to FTP uploads by WD do you mean?
its not very clear
yes Brian, after they upgraded my account i can’t upload files to their server
make sure you are using a recent full install update of WD
then you will need to select to use either SFTP or FTPS
depending on what is needed and you may need to change the port number too
ok thanks Brian
Hey Brian or any other wd guru
i’m still unable to upload files to the godaddy server,
i can connect with (action, manage ftp web server) in wd
using ver. 10.37S90
below is a shot of the ftp log
OU=http://certs.starfieldtech.com/repository/, CN=Starfield Secure Certificate
Authority - G2 [0x800b010f] The certificate’s CN name does not match the passed
value.
Negotiated SSL parameters: Protocol: TLS1.2 Cipher: AES Cipher strength: 256 Hash:
SHA Hash strength: 160 Key exchange: ECDH Ephemeral RSA Key exchange strength:
256
OK
Connected.
USER=****
331 Password required for docmarvweather.
PASSWORD=****
230-FTP-SSL (AUTH TLS, Explicit FTPS or FTPES) security is available
230 User logged in.
PBSZ 0
200 PBSZ command successful.
PROT P
200 PROT command successful.
TYPE I
200 Type set to I.
Change to remote Dir docmarvweather.com
CWD docmarvweather.com
550 The system cannot find the file specified.
141: FTP protocol error: 550 The system cannot find the file specified.
Checking for next FTP agenda…
there are 1 more things to do
Doing ftp upload
ERROR: 101: You cannot change the RemoteHost at this time. A connection is in
progress. at time/date 5:25:20 AM 2/14/2019 agenda item: doupload
Doing abort procedure/program close…
Change to remote Dir docmarvweather.com
CWD docmarvweather.com
550 The system cannot find the file specified.
it looks like the remote directory name is not correct
The directory/folder you want to upload to has not the correct name (anymore)
Often after moving to https the main or root directory path has changed.
sometimes one has to add extra folders before the last folder-name
Use your Godaddy cpanel to find the exact name of your root folder.
or phone support
or check here => https://www.godaddy.com/help/find-my-websites-root-directory-9123
or you can then try your FTP program to checck the structure and path
Wim
