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Author Topic: overwrite permission denied  (Read 234 times)

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Offline Jim

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overwrite permission denied
« on: November 09, 2018, 04:55:34 PM »
HI,

Has anyone ever run across this?  All of a sudden my webpage is not being accepted at the server and I am getting an "overwrite permission  denied" error reading when WD tries to upload.  It checks in ok and everything appears fine until it starts it's file upload and I get that error reading for each upload attempt.  I know I am going to have to call them but I want to check and see if anyone else has had this problem because I will likely be getting a run around from them at first. #-o
Jim
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Offline Jim

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Re: overwrite permission denied
« Reply #1 on: November 09, 2018, 05:48:26 PM »
Oh, I might add that the web cam is being updated correctly on the site but it is uploaded by the camera directly not WD.
Jim
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Offline Weather Display

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Re: overwrite permission denied
« Reply #2 on: November 09, 2018, 06:48:22 PM »
maybe your ftp server now needs to be set to use secure ftp

Offline Jim

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Re: overwrite permission denied
« Reply #3 on: November 14, 2018, 04:05:38 AM »
Ok Brian, this is getting more and more confusing and weird.  I have spent an hour on the phone with the server people (Aplus) and they are denying it is anything on their end because WD does not use their ftp program so they can't recreate the problem.  They claim no changes to their system such as SFTP or anything such as that.

As you may or may not know I have two WD programs and two sites running 24/7/365 and I am only at one at a time since they are 350 miles separated.  The one having the problem is southparkwx.com at my mountain cabin, unattended now until June 2019, when I can get in.  In the meantime I access the computer there(windows xp) with WD by using GoToMyPC.com.  Now it is not updating southparkwx.com at all and giving me an "overwrite permission denied" error on every file that tries to upload.  WD signs on just fine, but when it goes to upload each file, I get that error message, it stops, and goes to the next file.

But what makes it more confusing is the weather cam there uploads every minute to the server directly, not using WD, and it is working just fine. OK, more confusing, I guess since the computer at the site is using XP (I guess) it cannot read a download HTTP satellite photo and then ftp it to the server so I have WD at my other location where I am until June, download that file which is a satellite photo, and then have it uploaded to southparkwx.com.  So, Albuquerque.wx is downloading the southparkwx http satelite picture and turning around and uploading it to southparkwx.com.  AND it is not working either with the same error code as the WD at southparkwx.com is getting.  So in short (ha, ha) two WDs are uploading from different computers at different locations and having the same problem but the camera is FTPing directly without the problem.  That makes it sound like a WD problem but nothing has changed either at the server (per Aplus) such as security (ie SFTP) or anything or has changed on either WD program such as an upgrade or something.  I haven't even seen the southparkwx computer since the first week of October.  The Albuquerquewx computer and it's WD to the server which is NOT Aplus, is not having a problem uploading albuquerquewx.com, only to the southparkwx server.

Any ideas or suggestions?
Jim
Jim
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Offline Weather Display

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Re: overwrite permission denied
« Reply #4 on: November 14, 2018, 08:53:48 AM »
you could try deleting the files on the web site

Offline 4wd

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Re: overwrite permission denied
« Reply #5 on: November 14, 2018, 09:12:02 AM »
I would still suspect SFTP is suddenly required, I had a major issue with 1and1 deploying that and not thinking there was any need to warn you or inform the customer relations department who swore blind it was nothing changed their end.

Offline niko

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Re: overwrite permission denied
« Reply #6 on: November 14, 2018, 01:31:09 PM »
Maybe the FTP server no longer allows renaming? I have seen that when I switched to a different FTP server.

Offline Jim

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Re: overwrite permission denied
« Reply #7 on: November 14, 2018, 03:30:53 PM »
I've tried SFTP and no luck.  No all of a sudden it accepted the files less than an hour ago but just wait, it'll slip back to overwrite protection denied on the next up ftp or so.  Oh, and also my albuquerquewx system is using sftp which is required by its server, 1and1, and it's ftp of the NTTP download to southparkwx is accepted or rejected whenever the same thing happens  with the straight ftp from southparkwx. 
I agree it seems more of a server problem but it is off and on, but the camera gets in unfailed.
Jim
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Offline niko

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Re: overwrite permission denied
« Reply #8 on: November 14, 2018, 05:10:55 PM »
It would help to diagnose the problem if you posted the ftplogfull.txt file (found in the main WD directory) when the FTP fails.

Offline Jim

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Re: overwrite permission denied
« Reply #9 on: November 15, 2018, 06:12:09 PM »
Welllll, after spending 30 minutes on the phone with the server tech at the end of the day Tuesday, he said he was sure the problem is not on their end but he would "think about it" overnight.  The next morning, yesterday, it was working and still is.  Go figure.  I suspect they may have found something and tried it, but I have not heard from them.  Since this all started it has worked OK for over 24 hrs now which is far more than it had since the problem started.  I'll sit back and watch....and pray!  I've been using Aplus as long as I have WD, since around 2000, so I'll leave it go for now
Jim
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Offline Weather Display

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Re: overwrite permission denied
« Reply #10 on: November 15, 2018, 06:29:43 PM »
basicly 100% of the time they blame the FTP software and then it turns out to be something on their end
« Last Edit: November 15, 2018, 06:58:01 PM by Weather Display »

Offline Jim

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Re: overwrite permission denied
« Reply #11 on: November 15, 2018, 06:56:38 PM »
They were real impressed with the program/website and wanted to call you and discuss the ftp program....that is until I told them where you were, Brian! :D
Jim
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Windows XP, Ultimeter 2100/broadband now!, (Southparkwx.com)