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Author Topic: WD high memory usage.  (Read 741 times)

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Offline FLWeather

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WD high memory usage.
« on: July 06, 2018, 03:22:26 AM »
Hi guys, i was wondering what would cause WD to have such high memory usage. Are there certain things to look for in the program that might be contributing to such memory usage?
I'm leaving it be for now to see how high it goes. It's continually climbing daily.
Thank you for any advice. :)

Windows 10 64-bit, 16gb RAM, SSD
WD 10.37S b73

Offline FLWeather

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Re: WD high memory usage.
« Reply #1 on: July 06, 2018, 06:38:49 PM »
WD memory usage increased to about 1gb, and shut itself down. I have to see if any errors were reported, but I had to leave for work. Windows didnít report any errors.
I restarted the computer and WD and will monitor its memory usage.

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Re: WD high memory usage.
« Reply #2 on: July 06, 2018, 07:53:13 PM »
if you could .zip and email me your settings files, I will see if I can duplicate

Offline FLWeather

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Re: WD high memory usage.
« Reply #3 on: July 07, 2018, 01:11:51 AM »
Sent. Please confirm if you received it. I haven't used the email on this computer for years, so not sure if it's all set up right. :/
Thank you again for looking.

I got these errors before it closed:
error with mainform web cam image 2  Cannot open file "C:\wdisplay\webcam\jpgwebcam.jpg". The process cannot access the file because it is being used by another process
Above error or program log occured at :16 14 01 07/05/2018
ERROR: Out of system resources  System.Classes at time/date 4:16:1:44 07/06/2018
Above error or program log occured at :04 16 01 07/06/2018
ERROR: Out of system resources  System.Classes at time/date 4:16:1:184 07/06/2018
Above error or program log occured at :04 16 01 07/06/2018
ERROR: Out of system resources  System.Classes at time/date 4:16:1:187 07/06/2018
Above error or program log occured at :04 16 01 07/06/2018
ERROR: Out of system resources  System.Classes at time/date 4:16:1:188 07/06/2018
Above error or program log occured at :04 16 01 07/06/2018
error with update timer4timer  Error creating window device context
Above error or program log occured at :04 16 04 07/06/2018

Out of system resources is weird because I don't think it could possibly be maxing out 16GB. I installed twice the memory as before this week hoping that error would stop, yet it continues.

Online Weather Display

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Re: WD high memory usage.
« Reply #4 on: July 07, 2018, 07:00:25 PM »
I don't seem to have received it?
try again
also try sending to
hamiltonbrian6@gmail.com

Offline FLWeather

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Re: WD high memory usage.
« Reply #5 on: July 08, 2018, 05:47:15 AM »
Hi Brian. I tried it again from my main computer. Should get through now. :)

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Re: WD high memory usage.
« Reply #6 on: July 08, 2018, 06:11:54 AM »
yup
testing

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Re: WD high memory usage.
« Reply #7 on: July 08, 2018, 09:39:42 AM »
I notice you have the web search function setup
try turning that off (in control panel, , ftp/internet setup)

Offline FLWeather

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Re: WD high memory usage.
« Reply #8 on: July 08, 2018, 04:19:01 PM »
Hmmm, I just looked and itís off here. I remember turning it off as you suggested when we were troublesbooting a few weeks ago.
Itís the tab that says ďweb page word searchĒ correct?

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Re: WD high memory usage.
« Reply #9 on: July 08, 2018, 06:16:12 PM »
I see the problem then
you have sent me very old settings files (they are dated 2016)
you need to create fresh ones
in WD go action, backup registry entry now (and then they should be created in the databack up folder)

my testing overnight has been OK
but I realised I did not have the testags.txt file in place to have that converted
fixed that, testing more

Offline FLWeather

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Re: WD high memory usage.
« Reply #10 on: July 08, 2018, 07:11:37 PM »
Oooops! I created a new zip file and replied to your email.
Thank you again for testing. :)

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Re: WD high memory usage.
« Reply #11 on: July 25, 2018, 09:46:53 PM »
in the latest update, under help, about, tick the 2 settings to free memory daily
that should help
(and this should work better now too if you were already using that)