Not downloading data from weather station anymore

Hello,

I am having troubles with WD since a month now. Suddenly no data is downloading through the USB cable connected to the weather station that has a datalogger.
I did a clean installation even on a new machine of Weather Display but the problem is still present. I also changed the cable but nothing seems to work anyway.
I have a Cresta WXR 815-LM that I had configured in WD as an IROX and that has worked for years.
I am using the latest update of Weather Display (v.10.37S73) running on Win 10 Pro.
Does anybody have any suggestions?

If I force the downloading of data the output I read is the following:

trying to open USB port
opening now
1
USB port opened OK
***write 152 0 0 0
***write 152 0 0 0
No more missed data count 6
No more missed data, finishing up

try installing and running the software that comes with the station
http://www.weather-display.com/downloadfiles/WeatherCaptureAdvance.zip

I confirm that Weather Capture Advance downloads the data with no problems.
This is pretty weird because I actually did a clean installation of WD in a different machine.

now try restarting the iroxdata gathering program
and see what shows in that

I restarted it and what I see now is:

1010.9
Forecast icon 3
Raw temperature =AA 0A
temperature= -111.0 oC
extra temp 1 20.9
extra temp 2 -111.0
extra temp 3 -111.0
extra temp 4 -111.0
extra temp 5 -111.0
extra hum 1 65
extra hum 2 110
extra hum 3 110
extra hum 4 110
extra hum 5 35
windspeed= 0.0 kts
wincchill=23.8
gust speed= 0.0 kts
Irox rain total 21.8
Irox rain total raw counter31

It seems working now.
I’ll leave it a while and I’ll update you.

Meanwhile, why is it storing the outdoor temperature in extra temp 1? Shouldn’t it be storing it in “temperature”?

it looks like you might have changed the channel for the outdoor temperature on the actual weather station
(and so you would need to change that in WD)