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Author Topic: SteelSeries graphs not consistent  (Read 3150 times)

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Offline TheBreeze

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SteelSeries graphs not consistent
« on: April 20, 2018, 06:13:25 PM »
After a lot of time, I have finally got the SteelSeries graphs working.  My question -

When I hover over a gauge, the graph appears - sometimes on some of the graphs, but not always.  See the 2 attached files created 1 minute apart..

http://www.cdcpcconsulting.com/Webster_Weather/steel.htm

 Graph Test resolves all graphs:

http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html

Also, if the graph does not appear, if there is a selection (like MPH or KPH) and I click it, it sometimes triggers the graph.

Anyone have any thoughts on this?

Thank you

Craig
« Last Edit: April 20, 2018, 08:10:55 PM by TheBreeze »
Lake Ontario Weather  www.cdcpcconsulting.com/Webster_Weather
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Offline niko

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Re: SteelSeries graphs not consistent
« Reply #1 on: April 21, 2018, 06:16:58 PM »
I see basically the same problem with the wxgraphs_test.html test page so it doesn't look like a steel problem. Maybe try re-installing jpgraph? I'm not sure what else to suggest  :(

Offline niko

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Re: SteelSeries graphs not consistent
« Reply #2 on: April 21, 2018, 06:23:58 PM »
I notice the test page with multiple graphs loads very slowly, but graphs that are often problematic on the test page work consistently when accessed directly e.g. http://www.cdcpcconsulting.com/wxgraphs/windspeed_60min.php

Is your server short of resources maybe?

Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #3 on: April 21, 2018, 07:31:28 PM »
Thank you for the investigation.  I will try and check on the server resource issue.

Have a good weekend.

Craig
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Offline niko

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Re: SteelSeries graphs not consistent
« Reply #4 on: April 21, 2018, 09:30:06 PM »
The problem does seem to be when there are multiple graphs being requested. If you have cpanel it should have some useful info.

I set up a test page on my server hotlinking your graphs and I can only reliably show two graphs on the page, and more than two and it's a crap shoot whether they will all show.
« Last Edit: April 21, 2018, 10:43:40 PM by niko »

Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #5 on: April 22, 2018, 01:35:47 PM »
Thanks Nike - I have cpanel, but do not know what I am looking for.  I have opened a ticket with Hostmetro (ISP) and we shall see what they say.  If you would like to see cpanel for yourself, PM me and I will give you access.

What I did find is in the attachment. 

Thanks again

Craig
Lake Ontario Weather  www.cdcpcconsulting.com/Webster_Weather
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Offline niko

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Re: SteelSeries graphs not consistent
« Reply #6 on: April 22, 2018, 02:48:58 PM »
As I recall in cpanel you should have a lot of stats on the left side like this screenshot I grabbed off the web, and there are also some graphs under Logs, Resource Usage.

Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #7 on: April 22, 2018, 03:24:45 PM »
I will post a screen shot.   In the meantime after 2 back and forths, this is the latest response from them.  Does this make sense??

 


Hello,
Thank you for contacting us.
I believe that it is a code related issue. Could you check this with your developer?
Upon checking, I could see that the following scripts which are using high memory resources.
________________________________________
cdcpccon 976928 14.0 0.0 261660 17784 ? R 09:41 0:00 /usr/bin/php /home/cdcpccon/public_html/wxgraphs/windgust_1hr.php
cdcpccon 976931 13.5 0.3 326940 81976 ? R 09:41 0:00 /usr/bin/php /home/cdcpccon/public_html/wxgraphs/winddir_24hr.php
cdcpccon 976939 20.0 0.1 327196 44068 ? R 09:41 0:00 /usr/bin/php /home/cdcpccon/public_html/wxgraphs/solar_24hr.php
cdcpccon 976940 20.0 0.1 327196 41132 ? R 09:41 0:00 /usr/bin/php /home/cdcpccon/public_html/wxgraphs/uv_24hr.php
If you have any other questions or concerns, please do not hesitate to contact us. It is always our pleasure to be of assistance.
Regards,
Philip W
http://www.hostmetro.com/
Knowledgebase: http://hostmetro.com/knowledgebase
Video Tutorials: http://hostmetro.com/demos/
----------------------------------------------
Ticket ID: #989427
Subject: Server errors
Status: Answered
Ticket URL: https://secure.hostmetro.com/billing/viewticket.php?tid=989427&c=mkVHGuVm
----------------------------------------------

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Lake Ontario Weather  www.cdcpcconsulting.com/Webster_Weather
AMD FX 6300 6 Core with 8 GB Mem, 320Gb Raptor SATA Raid,  NVidia GT 240 PCIe Video, Windows 10 Pro 64 bit dedicated Weather Machine
Running WD 10.37S63 WDL 6.09

Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #8 on: April 22, 2018, 03:40:50 PM »
niko - last post on this issue before I  remove everything SteelSeries and  start over.

I opened the test page and then the gauges page, and went to the error log on the server, and this is what I got...


[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/solar_24hr.php, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/windgust_1hr.php, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:54 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/temp+hum_24hr.php, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:53 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/humidity_1hr.php, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:53 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/baro_24hr.php, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:53 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/temp+dew+hum_1hr.php, referer: http://www.cdcpcconsulting.com/Webster_Weather/steel.htm
[Sun Apr 22 10:34:51 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:51 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/rain_this_year.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:50 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:50 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/rain_week.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:39 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:39 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/baro_7days.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:37 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:37 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:37 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/humidity_24hr.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:37 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/humidity_7days.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:36 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:36 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:36 2018] [error] [client 74.67.155.152] File does not exist: /home/cdcpccon/public_html/500.shtml, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:36 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/baro_7days_line.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:36 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/windspeed_7days.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html
[Sun Apr 22 10:34:36 2018] [error] [client 74.67.155.152] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/cdcpccon/public_html/wxgraphs/winddir_24hr.php, referer: http://www.cdcpcconsulting.com/wxgraphs/wxgraphs_test.html

Also attached is graph from cpanel..

I think the error log is the key -

Craig
Lake Ontario Weather  www.cdcpcconsulting.com/Webster_Weather
AMD FX 6300 6 Core with 8 GB Mem, 320Gb Raptor SATA Raid,  NVidia GT 240 PCIe Video, Windows 10 Pro 64 bit dedicated Weather Machine
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Offline niko

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Re: SteelSeries graphs not consistent
« Reply #9 on: April 22, 2018, 03:56:46 PM »
Yeah, it's definitely burning up memory. I don't think the steel series itself is a problem, that uses javascript which runs in the browser not on the server. I would just start over with jpgraph.

Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #10 on: April 22, 2018, 04:07:29 PM »
Will do and thank you for helping me think this thru.

Craig
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Re: SteelSeries graphs not consistent
« Reply #11 on: April 22, 2018, 08:30:57 PM »
There is a much newer version of the jpgraphs library available for download, maybe worth trying that? It also may be worth trying seeing a smaller graph size?
Mark

Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #12 on: April 22, 2018, 08:50:10 PM »
Mark - thanks.  I downloaded from a link in the tutorial and thought I was getting the latest version.  Since I am starting over again from scratch, I will look and be sure to get the newest version.

Craig
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Offline TheBreeze

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Re: SteelSeries graphs not consistent
« Reply #13 on: April 22, 2018, 08:55:34 PM »
Mark - help me here - I went to JPGraph.net and the version there is 4.2.0 which is the one I was using.  Am I missing something?

Thanks

Craig
Lake Ontario Weather  www.cdcpcconsulting.com/Webster_Weather
AMD FX 6300 6 Core with 8 GB Mem, 320Gb Raptor SATA Raid,  NVidia GT 240 PCIe Video, Windows 10 Pro 64 bit dedicated Weather Machine
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Offline niko

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Re: SteelSeries graphs not consistent
« Reply #14 on: April 22, 2018, 11:49:59 PM »
AFAIK 4.2.0 is the latest version.