Hi AZ Kiwi,
So, when it comes to this stuff, I’m basically a caveman. Probably not relevant to your problem but the one thing I have learned, and it took me a long time to learn this, is to adjust the power settings in your computer as Brian has in the video on his home page.
Over the years, through what xp, vista, 7,8,and 10, most of my problems came from the NWS changing something or something not uploading. With the NWS stuff, I have to wait for someone to come up with a solution, but really once I adjusted my power settings (figured this out early in win 8) to basically everything on all the time, things just worked.
So now in Win 10, really no problems except the NWS changing a lot of things lately.