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Author Topic: WD suddenly crashing every five minutes  (Read 290 times)

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Offline ThorntonWeather

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WD suddenly crashing every five minutes
« on: February 04, 2018, 07:18:28 PM »
This is kind of an odd one.  WD has been running perfectly fine for months then this morning it crashed.  Restarted it (and the computer) and after about five minutes it crashes again.  Updated to the latest WD version and am seeing them same thing.  Haven't touched my weather computer in a long time so nothing changed with it. 

Event Viewer giving these details:

Code: [Select]
Faulting application name: WeatherDisplay.exe, version: 1.40.0.0, time stamp: 0x5a743c7c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x80000002
Fault offset: 0x76de8078
Faulting process id: 0x394
Faulting application start time: 0x01d39de91f77a6d9
Faulting application path: c:\weather\wdisplay\WeatherDisplay.exe
Faulting module path: unknown
Report Id: 9dad4184-09dd-11e8-b524-b8ca3aa6c6f7

Any ideas? 

   T

Offline Weather Display

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Re: WD suddenly crashing every five minutes
« Reply #1 on: February 04, 2018, 07:26:19 PM »
try turning off the main internet switch as a test
the likely suspects are a corrupted web cam image if you are using that
or a problem with a custom screen or similar

Offline Weather Display

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Re: WD suddenly crashing every five minutes
« Reply #2 on: February 04, 2018, 07:32:59 PM »
also try this update
http://www.weather-display.com/downloadfiles/weatherdisplaydebug.zip
which might produce a crash debug report

Offline ThorntonWeather

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Re: WD suddenly crashing every five minutes
« Reply #3 on: February 04, 2018, 08:25:37 PM »
No go unfortunately.  Installed the update, started it up, turned Internet switch off.  Still crashes although the Event Viewer log (below) changed a bit.  I guess that could be because of the debug version.  Simply gives a "close program" message with no further info.

I don't use the webcam stuff and don't have any custom screens configured. 

Thanks, Brian!

Code: [Select]
Faulting application name: WeatherDisplay.exe, version: 1.40.0.0, time stamp: 0x5a776cd9
Faulting module name: WeatherDisplay.exe, version: 1.40.0.0, time stamp: 0x5a776cd9
Exception code: 0xc0000005
Fault offset: 0x000592eb
Faulting process id: 0x122c
Faulting application start time: 0x01d39df343eefdde
Faulting application path: C:\Weather\wdisplay\WeatherDisplay.exe
Faulting module path: C:\Weather\wdisplay\WeatherDisplay.exe
Report Id: 5e3794f5-09e8-11e8-9321-b8ca3aa6c6f7

Offline Weather Display

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Re: WD suddenly crashing every five minutes
« Reply #4 on: February 04, 2018, 08:30:58 PM »
what do you have set to be updated every 5 minutes
check that

Offline ThorntonWeather

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Re: WD suddenly crashing every five minutes
« Reply #5 on: February 04, 2018, 10:21:30 PM »
Hmm.  All I could find was "Web Files Upload / Generation" and "Special Custom" for testtags.  Turned both of those off.  Still crashing.  :-(

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Re: WD suddenly crashing every five minutes
« Reply #6 on: February 05, 2018, 01:09:04 AM »
I'm at a loss.  Went through all the internet file creations and turned them off.  Turned off the Override in there was well.  Turned off CWOP and other third party site submissions.  Still crashing. 

Note...  This is occurring every 10 minutes, not every five like I said before.  Timed it to be sure.

Attached is the Windows Error Report log.  At the bottom is the "Debug Info" from within WD.

   T

Code: [Select]
Doing checking of time zone calculation
Daylight saving not in use
Loaded all time records
connected OK to com port 6
restarting timer
connected OK to com port 6
*sending DMPAFT
Asking for archived data download
Davis VP Retrieving data from: day 4 month 2 year 2018
Retrieving data from: hour 15 minute 30
ask for time/date of record...
1 6 1
1 2 2
1 0 3
1 4 4
1 0 5
1 33 6
1 172 7
Sending OK...
************formating data*********
Time :15:27
Date :02/04/2018
************formating data*********
Time :15:28
Date :02/04/2018
************formating data*********
Time :15:29
Date :02/04/2018
************formating data*********
Time :15:30
Date :02/04/2018
************formating data*********
Time :15:31
Date :02/04/2018
**finished data block***
***sending OK after 5 blocks of data****
************formating data*********
Time :15:32
Date :02/04/2018
************formating data*********
Time :15:33
Date :02/04/2018
************formating data*********
Time :15:34
Date :02/04/2018
************formating data*********
Time :15:35
Date :02/04/2018
************formating data*********
Time :20:56
Date :02/02/2018
gauge at max
**finished data block***
***sending OK after 5 blocks of data****
All data downloaded or did not sync correct!
formating the VP data
vp data read in 5
VP data Date:= 4/2/2018
VP data Time:= 15:31
Rain in davis VP download :0.0
Rain in davis VP download added :0.00
Doing checking of time zone calculation
Daylight saving not in use
VP data Date:= 4/2/2018
VP data Time:= 15:32
Rain in davis VP download :0.0
Rain in davis VP download added :0.00
VP data Date:= 4/2/2018
VP data Time:= 15:33
Rain in davis VP download :0.0
Rain in davis VP download added :0.00
Adding aprs data to the missed data file 15:33
missed aprs hour normal 15
missed aprs hour from logger 15
missed aprs hour difference 7
missed aprs new hour /day/normalday 22 4 4
missed aprs new time 02/04/2018 15:33:00
VP data Date:= 4/2/2018
VP data Time:= 15:34
Rain in davis VP download :0.0
Rain in davis VP download added :0.00
Weather station type number 31


OK

1.2.5.74


connected OK to com port 6

Offline Weather Display

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Re: WD suddenly crashing every five minutes
« Reply #7 on: February 05, 2018, 01:13:10 AM »
do you happen to be using wdwatchdog?

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Re: WD suddenly crashing every five minutes
« Reply #8 on: February 05, 2018, 01:13:45 AM »
also see if you have set to restart WD if no data after 10 minutes
under setup, advanced/misc

Offline ThorntonWeather

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Re: WD suddenly crashing every five minutes
« Reply #9 on: February 05, 2018, 02:36:33 AM »
No, I didn't have the WD restart set and no, not using wdwatchdog.  So....  I turned the Internet master switch on and it does indeed crash more frequently, about every five minutes as I originally thought. 

However, I kept playing with it, turned off CSV creation option (set for every half hour), and - knock on wood - it has been up and running for more than an hour. 

Will keep watch and see what happens. 

   T

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Re: WD suddenly crashing every five minutes
« Reply #10 on: February 05, 2018, 02:41:29 AM »
maybe check how much hard drive space you have?

Offline ThorntonWeather

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Re: WD suddenly crashing every five minutes
« Reply #11 on: February 05, 2018, 05:32:16 PM »
Gave everything a good check, including disk space, when this started happening and all is good.  350GB of 512GB still available. 

This morning it is still up and running fine.  Tonight when I get home I will turn back on the CSV generation and see what happens.  I rarely use the CSVs so going without isn't a big deal anyway.

Thank you for the help, Brian - truly.

   Tony

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Re: WD suddenly crashing every five minutes
« Reply #12 on: February 05, 2018, 05:34:34 PM »
I am surprised it would be that
but check the size of that csv file
it might be too big?

 

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