WD freezes on start up ofvis reader

I am using a acurite station on windows 7. I can’t get ad past the start up of the vis reader screen. It is stuck at the validate forum of anyway around this.

sounds like a question for the author of the VIS reader program
but have you tried using the version that comes with WD?

maybe you have the version from the VIS web site?
(and that needs to be installed where WD is installed…otherwise if it finds a version installed elsewhere it will not send data for WD to use)

It is the version that came with WD

you could try then using a more recent version from the VIS reader web site