Looking for a WD setting / Resolved

you could use task scheduler to start WD (and as admin)
or turn off UAC in windows maybe
(I myself run WD not as admin on W10 at it works OK (make sure to install and run from c:\wdisplay if not running as admin)
I do have a youtube video about that
if WD was still responsive then it sounds like the VIS reader was not updating instead
make sure windows is not set to power down the USB (selective suspend). I have a youtube video on how to set that too