secure ftp means a lot more hoops to jump through and so a lot more things can do wrong
I do not use a secure ftp server myself so its hard to diagnose
one solution is to use a web site that can be updated with no need for FTP
i.e using HTTP instead
meteotemplate is one solution
I have tested here and it works with the ftp settings you sent me
but make sure to set the ftp port to 22 in the connections setup and tick use SFTP (ssh)
those are my settings. However your testing this, can you just let it run? This issue seems too happen at random times. I have not had the issue yet today either, but it can happen at anytime. I would just like you too see what happens. Thanks
When the problem happens in the realtime, I need to crtr,alt, dl to shutdown the realtime and then open it again, then it works fine.
Hitting retry, stop or start does not work when this issue happens.
I know its completely random, but that’s what is happening. I wish I could give you some more info, but that’s what happens.
Liker I said too, it has not happened today yet, but it can at anytime. It normally happens at least once a day, sometimes twice. When it happens, is there anything you would like me to do or check before I restart it?
it sounds like it gets locked in a loop or similar
so it does not recover?
and when it happens its in the log in phase?
and when it happens, is the program responsive at all to any clicks on the buttons or similar?
i.e the more information you can provide the better
It does not recover. I need to shut it down and then restart it.
This is what it shows when it happens…
Logging off from server 3:50:37 AM
Logging off from server 4:21:02 AM
Logging off from server 4:51:27 AM
Logging off from server 5:21:52 AM
Logging off from server 5:52:18 AM
Logging off from server 6:22:43 AM
Logging off from server 6:53:08 AM
Logging off from server 7:23:33 AM
So here, it stopped at 3:50am and I restarted it at 7:23am
It is not responsive at all. I have to “control,alt, delete” to shut it down.
If I can think of anymore info to give you, I’ll let you know. But as of now, this is all I have.
Thanks
I know this is like chasing an electrical issue in a car, its no fun.