ERROR: Unrecognized Error at time/date 9:46:51 AM 5/21/2017
Connecting to FTP server.
OK
Connected.
SSH-2.0-OpenSSH_6.7p1 Debian-5+deb8u1~ui80+7
It says its connecting, but then it doesn’t do anything. I had to change the server name to connect, and ever since that I cant connect the real time or any other ftp functions.
it could be because windows XP does not have the latest secure FTP drivers etc
but have you tried setting to use passive mode
it could also be a firewall blocking it, or anti virus or similar
I got a new pc for my parents and loaded the latest version of WD. Now every now and then t he real time client stops uploading and shows this…
Logging off from server 3:50:37 AM
Logging off from server 4:21:02 AM
Logging off from server 4:51:27 AM
Logging off from server 5:21:52 AM
Logging off from server 5:52:18 AM
Logging off from server 6:22:43 AM
Logging off from server 6:53:08 AM
Logging off from server 7:23:33 AM
If I close down the realtime and open it back up, it works fine. Any ideas why it just stops? My realtime client version is 9.5
Logging off from server 11:55:53 AM
OK
Doing abort procedure/program close...
SFTP Uploading C:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
OK
OK
Sending local version: "SSH-2.0-IP*Works! SSH Client v9.0".
Read remote version string: "SSH-2.0-OpenSSH_6.7p1 Debian-5+deb8u1~ui80+7".
Beginning key exchange
Preparing algorithm negotiation.
Sending local enabled algorithm list.
Reading remote enabled algorithm list.
Selected key exchange algorithm: "diffie-hellman-group14-sha1".
Selected server host key algorithm: "ssh-rsa".
Selected client encryption algorithm: "aes256-ctr".
Selected server encryption algorithm: "aes256-ctr".
Selected client MAC algorithm: "hmac-sha1".
Selected server MAC algorithm: "hmac-sha1".
Selected client compression algorithm: "none".
Selected server compression algorithm: "none".
Algorithm negotiation complete.
Sending Diffie-Hellman key exchange initialization request.
Verifying server's Diffie-Hellman key exchange response.
Diffie-Hellman key exchange complete. Calculating key sets.
Sending new key packet to server. Setting client keys.
Received new key packet from server. Setting server keys.
Key exchange complete.
Requesting service "ssh-userauth".
Service request "ssh-userauth" accepted.
Authenticating user for service "ssh-connection".
Requesting user's authentication mechanism list from SSH host.
OK
Real time Clientraw FTP, vers 9.5
***Time/date***:12:20:20 PM 6/10/2017
Logging onto SFTP server....home3476.1and1-data.host
143: Busy performing current action.
My parents site and mine are on the same host “1and1.” I made sure that their settings for FTP are the same as mine. What’s happening is on my parents site, the realtimeclient seems to stop updating about every 7 to 9 mins, then it starts again. My site does not do that and our settings are the same.
So, do you think its a server issues, or internet?
I have cable internet and they have satellite.
And, just an FYI to this issue… As of last month they were still running build 81 without this issue. This only started after updating to Win 7 with the latest WD build.
Probably not server side, prob Win 7 settings, check out the power options, make sure the PC
isnt shutting something down whilst at idle, Choose performance mode, then modify the settings
make sure everything stays either on, at 100% or not set to suspend, namely the USB settings
Just go through each setting, you dont want the HDD to go sleep, not the USB, not the CPU etc