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Author Topic: Several Flat Lines in a Week  (Read 2574 times)

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Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #45 on: November 16, 2017, 08:12:15 PM »
Hey Brian I know you've been super busy with the new versions in the dials review any thoughts on this
I still have the value number 29 said to one hour I am on the latest build is well

Offline Weather Display

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Re: Several Flat Lines in a Week
« Reply #46 on: November 16, 2017, 08:54:51 PM »
not sure what
I still have the value number 29 said to one hour
means

Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #47 on: November 16, 2017, 09:09:35 PM »
I don't have it in front of me but it was one of the Internet option in settings you told me to change from one minute to an hour so far it's helped a lot but as you saw my post I did have a temp flat line

 While I was having them once or twice a week I have no other spread out to several weeks if not a month apart which is very good progress

Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #48 on: November 16, 2017, 10:17:51 PM »
It was Internet file creations Second page Number 29 I Hope that helps
You told me to change it from one or 5 mins to 1hour
This is helping great deal but as you can see I have one kinder instance of a flatline that seemed to recover itself if that makes sense

Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #49 on: December 06, 2017, 12:57:36 PM »
had another flat line over night

they used to be 1 maybe 2 times a week. Now 1 time every few weeks  - which is better :)

Any thoughts on troubleshooting this

I believe i saw some access violations in program event log.  But those could be from any time since last shut down.

I forgot to check if the record counter was increasing, but assuming it is not

Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #50 on: December 11, 2017, 01:31:03 PM »
Brian,

I had another flat line last night. 

Seems to be the same:  no record count increase, various access violations in program event log (but no way to determine what time those were), and all seem to be approx 9-910PM (no known WD events that happen at that time).

I'm on the latest build and still have that value for my web page to update set to 1 hour.

These seem to be increasing again. 

Any thoughts or any debugs that can be put in?

Appreciate your help,

Offline Weather Display

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Re: Several Flat Lines in a Week
« Reply #51 on: December 11, 2017, 08:31:45 PM »
not sure
as I do not have other reports of this problem
what else happens on your Mac around 9 to 10 pm?

Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #52 on: December 11, 2017, 09:10:38 PM »
not sure
as I do not have other reports of this problem
what else happens on your Mac around 9 to 10 pm?

Thanks,  Odd I thought others had had this.   I'm in bed by 9pm or so so i'm not doing anything. The only that is running besides WD would be Safari, Itunes (it hosts all my movies and music which I stream around the house), Excel and perhaps Photos.  Connected to my mac is my NAS which is always on.

Oh, forgot i'm running Sierra (not high sierra).  But this issue has been going on for several prior OS's.   I'm up to date with OS/App updates.  Latest version of WD too.

Do the access violations mean anything?  There is no timestamp so I don't know when they are happening.  I can send you screenshots of them.

The key is the counter at the bottom of WD stops, thus whatever temp etc WD has at that moment gets carried forward.

Is there any logs or debugging that can be done (by me or via WD) to track this down?

It was happening ALOT until you told me to change that web page setting #29, down to 1 hour vs every minute.  Instead of happening few times a week it was down to once every few weeks.  Seems to have increased very recently.   I have updated WD recently (not saying that is the cause).

Anyways..  thats a lot of detail but hope it helps.   I'm willing to help in whatever I can as i'm able.

What has sped up the restoration is your help in just deleting the offending lines from Logfile and using the Datalogger setting. However, I have found that if, via the data logger screen, set it to a specific time and then exit WD - when I restart it never retains it.  I found that modifying the ini file to the time I want works better.

Offline DeputyDawg

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Re: Several Flat Lines in a Week
« Reply #53 on: December 12, 2017, 10:39:16 PM »
Hey Brian

I thought of something else that maybe could help a lot.

I will have to check, but I'm pretty sure my Silabs USB Uart driver is a few revs behind.

After tomorrow I am off work until Jan 2 and will have time to verify and install new driver if needed

I had another weird situation today.  From the screen shot you can see how WD stopped and restarted many times