Problem reading data packets!

Tonight, I updated WD,to the latest build 58. Since then, WD was working fine. Before the upgrade, I had yesterday’s build 58 installed, with no problems.

After the update, I noticed that although both data reading square leds seem to work normally (data quality is always green and data received is flashing green), but the counter counts some packets in the beginning and then, stops counting! I also noticed that WD freezes for more time every five minutes that is programmed to update the webpage.

WD stops updating log and data files and of course the program interface. After a while, the temperature field turns blank. During program startup, it reads all the data stored in the datalogger normally.

I use Virtual Vantage Pro because I run Weatherlink simultaneously. I use this configuration for many years now without any problems so far! WL runs without any problems.

I rolled back to build 57 with no success. WD is my main program, so I 've got a serious problem!

Any ideas or better a resolution?

Thanos

what data logger type?

Davis VP2 genuine serial datalogger. It’s an old one, bought back in 2006.

Here’s a screen capture which shows the problem:

http://www.meteothes.gr/documents/WD.mp4 - 7 Mbytes.

I also tried to read data directly from the datalogger (Com1) with same results!

Thanos

since an older version of WD has same problem that points to some sort of driver issue /hardware issue
have you tried a reboot of the pc?

Yes Brian, I did with no luck! A few minutes ago, I did a fresh installation of WD, but I has the same problem!

I haven’t installed anything in the pc lately. Everything happened after I updated WD to the latest build 58. It’s crazy!

Thanos

I’ve noticed that the packets stop counting when WD completes the first minute after startup and refreshes the current conditions icon!

At this moment, WD refresh the screen and pauses for on or two seconds. I hope that this will lead you to an explanation about where the problem comes from!

Thanos

any error in WD under view, program event log?

No, log window is clear!

Thanos

Is it the same with an older version?

Could you be more specific please? I haven’t checked tis log file for a very long time!

I did’t have any reason to do this so far!

Thanos

Not sure how I can be any more specific about trying an older version of WD

Sorry, I thought you meant the logfile! I can rollback only to build released on 17/9/17.

I don’t have an older version than this available! I’ll roll back to this to check.

Thanos

I rolled back to that build (57) but the problem remains.

My last chance to recover (hopefully), is to restore my system this evening from a system backup, taken yesterday at 22:00 o’clock,
before I did the WD 58 build update, that probably caused these problems.

I’ll let you know Brian, but if you have any other tip to check, please let me know.

Thanos

if you could .zip and email me your settings files, I will test here

Brian, which files should I send to you? Only WDISPLAY.INI, or others too?

Thanos

there is a FAQ on the forum for how to send me your settings files

Files sent to [email protected]

Thanks,

Thanos

I am not able to duplicate any problem here with your settings and my spare VP console (USB data logger)

from watching your video, the data received light flashes but WD does not like the data that is arriving
you can set WD to show some debug info:
setup, advanced/misc , tick to log the raw data

then see what shows under view , debug info

Ok Brian, I’ll open debug log and let you know what it shows.

Thanos

Well Brian, here’s a file with some debug info attached.

I restored my system using yesterday’s system backup with no result! :roll:

I’m almost convinced that there’s something going wrong with the communication of WD with the datalogger through the serial port!
I changed the hardware(console and datalogger) with new one that I’ve bought lately. The problem remains the same with that too!
So, VP2 hardware is ok.

The one million question is, why WeatherLink is working all the time flawlessly together with virtual or physical COM ports while WD does not?
I am using WD for the last 12 years, in the beginning directly to a physical COM port and after some time when VVP was released, through virtual serial ports without any problems!

The usb datalogger you have, probably isn’t affected by this issue!

Brian, my system and all the work I’ve done is based on WD and now looks useless! I’m almost desperate! Only you can help! I’m willing to run any test you think it should ran!

The dedicated PC where I run all weather software, is working 24/7 for the last two years without any issues. Nothing has changed in hardware since it was built.

I see that some other users have got similar problems with the serial communication.

Thank you in advance,

Thanos


debuginfo.txt (23 KB)