I hope someone can help - I’ve spent 20+ hours trying to fix this and I’m out of ideas.
I’m trying to get my friend’s computer and station to upload to my web page. My computer is working great, so I tried matching his WD settings with my WD settings, but it’s not helping.
The computer in question was using an old version of WD. I upgraded it to WD 10.37S Build 58, using the update (not the new install). It’s using Windows 7. The firewall is disabled. WD is being run as an administrator.
The problem is WD is not updating or uploading any web files. I have it set to upload every 10 minutes, but nothing happens. I checked the FTP Log and the Program Event Log and it’s not showing WD is even making an attempt. In the Webfiles directory, none of the files are updating. The path is set correctly in the WD settings.
However, if I try doing a manual test, it updates and uploads the web files – Wxlocal, as well as all the other web files.
I tried to bypass the Custom Web Page Setup and go directly into the “Internet File Creation & Uploads” to force the Wxlocal, Wxlocal2 and Wxlocal3 to update. Same problem – it doesn’t attempt to update unless I manually click “Create Files Now”. But I’d rather use the basic Custom Web Page Setup anyway.
Why wouldn’t WD update the webfiles and upload on the set times automatically, but it works when I do it manually??
Also, when I do a manual test, the time in the HTML tag is showing incorrectly. For example, if the time is 13:00 (on the console, taskbar clock, and WD clock), the HTML file modification timestamp shows 13:00, but the HTML tag (on the actual web page) shows a completely different time from 15 or 20 minutes earlier.
Any help would be greatly appreciated.