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Author Topic: 1and1 Hosting with Real Time Client FTP  (Read 375 times)

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Offline FPGAgeek

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1and1 Hosting with Real Time Client FTP
« on: September 01, 2017, 07:23:15 PM »
Hi Guys

This is more of a heads up for 1and1 hosting customers as it looks like they have changed something else regarding FTP access.

I have had WD Real Time Client FTP configured to re-login every 30mins for a long time now and hasn't ever been an issue. It must of been about the 26/08/2017 that it just stopped uploading. After a week of restarting it always resulted in it stopping with the following being where things halted:

SFTP Uploading c:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
c:\wdisplay\webfiles\clientraw.txttemp  uploaded ok 20:05:13
SFTP Uploading c:\wdisplay\webfiles\customclientraw.txttemp - >customclientraw.txt
c:\wdisplay\webfiles\customclientraw.txttemp  uploaded ok 20:05:13
SFTP Uploading c:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
c:\wdisplay\webfiles\clientraw.txttemp  uploaded ok 20:05:28
SFTP Uploading c:\wdisplay\webfiles\customclientraw.txttemp - >customclientraw.txt
c:\wdisplay\webfiles\customclientraw.txttemp  uploaded ok 20:05:28
SFTP Uploading c:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
c:\wdisplay\webfiles\clientraw.txttemp  uploaded ok 20:05:43
SFTP Uploading c:\wdisplay\webfiles\customclientraw.txttemp - >customclientraw.txt
c:\wdisplay\webfiles\customclientraw.txttemp  uploaded ok 20:05:43
SFTP Uploading c:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
c:\wdisplay\webfiles\clientraw.txttemp  uploaded ok 20:05:58
SFTP Uploading c:\wdisplay\webfiles\customclientraw.txttemp - >customclientraw.txt
c:\wdisplay\webfiles\customclientraw.txttemp  uploaded ok 20:05:58
SFTP Uploading c:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
c:\wdisplay\webfiles\clientraw.txttemp  uploaded ok 20:06:14
SFTP Uploading c:\wdisplay\webfiles\customclientraw.txttemp - >customclientraw.txt
c:\wdisplay\webfiles\customclientraw.txttemp  uploaded ok 20:06:14
Logging off from server 20:06:29
OK


If I changed the re-login period to 5 or 15mins the same issue persists. In which it usually halts (although not always) on the first time re-login.
If I check the 'Restart instead of re-login' option it seems to work for me - Hopefully this may help other 1and1 users if they encounter this issue.

I would be interested to know why and what 1and1 have changed.......

Offline ALITTLEweird1

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #1 on: September 01, 2017, 09:38:33 PM »
I had the same problem on 1and1... Brian updated the realtimeclient ftp to version 9.8 here.... it fixed my issues..

http://www.weather-display.com/downloadfiles/clientrawrealtimeftp.zip


Also make sure your using your new host name, its no longer your domain name or an IP address.
"Nature can do without man, but man cannot do without nature."

Davis VP2 + VP2 Solar + Logitech Webcam

Offline FPGAgeek

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #2 on: September 03, 2017, 06:05:30 PM »
Yeah I changed my server details last week when 1and1 decided to change that after years of being my domain!

This issue seems to be subtly different and I am guessing its 1and1 again but not 100% sure what it is  #-o

Offline ALITTLEweird1

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #3 on: September 03, 2017, 09:31:35 PM »
Are you running version 9.8 of the clientraw program?
"Nature can do without man, but man cannot do without nature."

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Offline browgars

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #4 on: September 04, 2017, 09:45:09 AM »
My 1&1 Weather website stopped working at 0250 on 4th August whilst I was away on holiday after many years of working perfectly and I couldn't log into the account via Filezilla to see what was wrong. Eventually I worked out that I needed to change my login from the domain name which it had been for years, to an obscure server name I found on my account page. That seemed to fix it although I changed my WD settings to SFTP at the same time. Any idea if I needed to do both? Its working fine now & has been for a few weeks.
Its odd that 1&1 don't inform us of these changes  8O or am I missing something?
Gareth

Offline ALITTLEweird1

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #5 on: September 04, 2017, 03:14:46 PM »
They did inform us over a year ago.  They said they were changing everyone to sftp in stages.
"Nature can do without man, but man cannot do without nature."

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Offline FPGAgeek

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #6 on: September 05, 2017, 07:16:10 PM »
Are you running version 9.8 of the clientraw program?

I am running v9.9.
What is your config - re-login or restart?

Its odd that 1&1 don't inform us of these changes  8O or am I missing something?

No I don't think you are because I had exactly the same experience i.e. the changes came as a surprise. I recently checked my account settings and all my communication options were disabled which potentially explains why these technical changes were not announced. The thing is I would never of disabled all these and would of kept email communication as a minimum!

Offline andybt

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #7 on: September 15, 2017, 09:17:41 PM »
Their FTP has changed to SFTP and to port 22 not 21. Took me a while to work that one out :-)

Offline FPGAgeek

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Re: 1and1 Hosting with Real Time Client FTP
« Reply #8 on: September 16, 2017, 07:26:46 AM »
Yeah that caught me out too a few months back - this SFTP change to restart the FTP Realtime Client is more recent but I have no idea why.....

 

cumulus