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Author Topic: Site not updating  (Read 1774 times)

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Offline Brickdust

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Site not updating
« on: May 29, 2017, 05:51:38 AM »
Last Thursday my site suddenly stopped updating.  Nothing was changed at my end, (as far as I know).  My host tells me everything is OK at their end and I don't see anything wrong at my end.

I asked my host, HostBig, to check again and they gave me a link to prove it was working.  Clicking on that produced the attached page. 

I am retired and semi computer literate, so don't overload this old guy?  But your advice and help would be much appreciated.

Cheers
John

Online Weather Display

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Re: Site not updating
« Reply #1 on: May 29, 2017, 06:31:09 AM »
when you say not working
I think you mean its not updating (i.e the data is not changing)
the data in the clientraw.txt if old on your web site, i.e from the 25 may
see
http://www.mosgielweather.info/clientraw.txt

is that file on your pc updating OK?
(i.e in the WD web files folder...check the actual file there)

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Re: Site not updating
« Reply #2 on: May 29, 2017, 06:37:21 AM »
I would try a pc restart

Offline huggy

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Re: Site not updating
« Reply #3 on: May 29, 2017, 08:50:26 AM »
Hi Weather-Display

Brickdust sent me the below picture as I have been trying to help him, but weirdly, that link that he is displaying is not what I see on my browser. Somehow the registration of his WDL is not the same as is registered ????? The site has always been registered to mosgielweather.info domain name

Something is weird when you look at the below pic with the rogue domain name

« Last Edit: May 29, 2017, 08:55:00 AM by huggy »

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Re: Site not updating
« Reply #4 on: May 29, 2017, 08:52:53 AM »
I don't see any registration problem when I visit
http://www.mosgielweather.info/

Offline huggy

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Re: Site not updating
« Reply #5 on: May 29, 2017, 09:02:41 AM »
I cant make sense of that pic how its saying that the wdlconfig file is on anonymous.org when its never been set for that

Looking at that, it appears the software is loading the file to another site. is it possible that a virus has changed something in WD which is now trying to upload it to the anonymouse.org site and not to his normal hosting site. ???
« Last Edit: May 29, 2017, 09:15:59 AM by huggy »

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Re: Site not updating
« Reply #6 on: May 29, 2017, 09:28:26 AM »
but if you click on
http://www.mosgielweather.info/
its OK,yes?
(re the problem with registration...but the problem of stale data remains (has he checked the clientraw.txt file in c:\wdisplay\webfiles\  to see if that is updating)

Offline huggy

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Re: Site not updating
« Reply #7 on: May 29, 2017, 09:31:25 AM »
Not sure but if you also check his wd page that has stopped updating at the same time

http://www.mosgielweather.info/Mosgiel%20Weather.htm

Maybe a roll back to before the 25th may be an option to try

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Re: Site not updating
« Reply #8 on: May 29, 2017, 09:44:07 AM »
the last time on the clientraw.txt file is just after 3am
Mosgiel_Dunedin__________________________________New_Zealand_________-3:18:12_A

which is about the time windows does it auto updates

has he tried restarting WD?
(is there any errors in WD under view, program error log?)
also what shows in the ftplogfull.txt file?

Offline Brickdust

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Re: Site not updating
« Reply #9 on: May 29, 2017, 11:36:35 AM »
I have rebooted the computer a few times.  Program Event Log is empty.

Uploading C:\wdisplay\webfiles\dailylogout.html -> dailylogout.html
*******actual messages from upload session********
***Start Time/date***:11:20:05 PM 5/29/2017
Permanent connection selected
Permanent connection, will do ftp now
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do....
Weather Display FTP/Internet vers 9.05
***Time/date***:11:20:07 PM 5/29/2017
Logging onto FTP server....67.23.226.159
Connecting to FTP server.
OK
Connected.
220 ProFTPD 1.3.5b Server (ProFTPD) [::ffff:67.23.226.159]
USER=****
331 Password required for mosgielw
PASSWORD=****
230 User mosgielw logged in
TYPE I
200 Type set to I
Change to remote Dir /public_html/
CWD /public_html/
250 CWD command successful
Checking for next FTP agenda....
there are 2 more things to do
Doing ftp upload
Checking there are files to upload
There are more files to upload
PASV
227 Entering Passive Mode (67,23,226,159,233,30).
STOR dailylogout.html
150 Opening BINARY mode data connection for dailylogout.html
226 Transfer complete
No more files to upload
there are 1 more things to do
Checking there are files to upload
No files to upload
All Agenda complete, doing FTP log off....
FTP logoff
QUIT
221 Goodbye.
OK
Disconnected.
Doing abort procedure/program close...

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Re: Site not updating
« Reply #10 on: May 29, 2017, 05:39:50 PM »
that ftp log looks ok
but its not showing your web page file upload

is the files needed for your wen site updating in the c:\wdisplay\webfiles  folder? (e.g clientraw.txt)


Offline niko

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Re: Site not updating
« Reply #11 on: May 29, 2017, 09:44:49 PM »
I cant make sense of that pic how its saying that the wdlconfig file is on anonymous.org when its never been set for that

Looking at that, it appears the software is loading the file to another site. is it possible that a virus has changed something in WD which is now trying to upload it to the anonymouse.org site and not to his normal hosting site. ???

Mention of viruses in software lives on for ever on the internet so this is just a little digression to address this particular issue. That's no virus, or WD problem. The url shows that for some reason he chose to access his site via anonymouse.org which is an anonymous browsing service. WDL is never going to work via such a site. WDL's security/licensing is based in checking the server domain against the domain name used to issue the license. In this case the server domain is anonmouse and so that's where it is looking for the configuration code which has the license - which was not issued for anonymouse.

HTH

Offline Brickdust

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Re: Site not updating
« Reply #12 on: May 30, 2017, 01:43:31 AM »
that ftp log looks ok
but its not showing your web page file upload

is the files needed for your wen site updating in the c:\wdisplay\webfiles  folder? (e.g clientraw.txt)

The folder appears to be getting updated.

Offline Brickdust

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Re: Site not updating
« Reply #13 on: May 30, 2017, 01:46:34 AM »
The anonmouse URL was sent to me by my host supposedly to prove that the fault was not at their end.

Offline niko

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Re: Site not updating
« Reply #14 on: May 30, 2017, 01:50:31 AM »
The anonmouse URL was sent to me by my host supposedly to prove that the fault was not at their end.
Oh dear :roll: