Hi Brian. I’m still having the intermittent realtimeclient disconnecting on me. It’s happened about 6 times today. The only way to get it going again is to close out the realtime and re-open it, then it starts right back up. I’m at a loss with this. I just updated to build 55 last night, but it was happening before the update. Below is what shows in the realtime if this means anything to you. Also, Could I send you my files for you too look at? Maybe I’m just missing a simple setting that I cant find. Thanks
Logging off from server 4:05:49 PM
OK
Doing abort procedure/program close...
SFTP Uploading C:\wdisplay\webfiles\clientraw.txttemp - >clientraw.txt
OK
OK
Sending local version: "SSH-2.0-IP*Works! SSH Client v9.0".
Read remote version string: "SSH-2.0-OpenSSH_6.7p1 Debian-5+deb8u1~ui80+7".
Beginning key exchange
Preparing algorithm negotiation.
Sending local enabled algorithm list.
Reading remote enabled algorithm list.
Selected key exchange algorithm: "diffie-hellman-group14-sha1".
Selected server host key algorithm: "ssh-rsa".
Selected client encryption algorithm: "aes256-ctr".
Selected server encryption algorithm: "aes256-ctr".
Selected client MAC algorithm: "hmac-sha1".
Selected server MAC algorithm: "hmac-sha1".
Selected client compression algorithm: "none".
Selected server compression algorithm: "none".
Algorithm negotiation complete.
Sending Diffie-Hellman key exchange initialization request.
Verifying server's Diffie-Hellman key exchange response.
Diffie-Hellman key exchange complete. Calculating key sets.
Sending new key packet to server. Setting client keys.
Received new key packet from server. Setting server keys.
Key exchange complete.
Requesting service "ssh-userauth".
Service request "ssh-userauth" accepted.
Authenticating user for service "ssh-connection".
Requesting user's authentication mechanism list from SSH host.
Attempting password authentication.
Password authentication succeeded.
Successfully authenticated user for service "ssh-connection".
Attempting to open "session" channel [0].
Logging off from server 4:36:14 PM
OK
Logging off from server 5:06:39 PM
secure ftp means a lot more hoops to jump through and so a lot more things can do wrong
I do not use a secure ftp server myself so its hard to diagnose
one solution is to use a web site that can be updated with no need for FTP
i.e using HTTP instead
meteotemplate is one solution
I have tested here and it works with the ftp settings you sent me
but make sure to set the ftp port to 22 in the connections setup and tick use SFTP (ssh)
those are my settings. However your testing this, can you just let it run? This issue seems too happen at random times. I have not had the issue yet today either, but it can happen at anytime. I would just like you too see what happens. Thanks
When the problem happens in the realtime, I need to crtr,alt, dl to shutdown the realtime and then open it again, then it works fine.
Hitting retry, stop or start does not work when this issue happens.
I know its completely random, but that’s what is happening. I wish I could give you some more info, but that’s what happens.
Liker I said too, it has not happened today yet, but it can at anytime. It normally happens at least once a day, sometimes twice. When it happens, is there anything you would like me to do or check before I restart it?
it sounds like it gets locked in a loop or similar
so it does not recover?
and when it happens its in the log in phase?
and when it happens, is the program responsive at all to any clicks on the buttons or similar?
i.e the more information you can provide the better
It does not recover. I need to shut it down and then restart it.
This is what it shows when it happens…
Logging off from server 3:50:37 AM
Logging off from server 4:21:02 AM
Logging off from server 4:51:27 AM
Logging off from server 5:21:52 AM
Logging off from server 5:52:18 AM
Logging off from server 6:22:43 AM
Logging off from server 6:53:08 AM
Logging off from server 7:23:33 AM
So here, it stopped at 3:50am and I restarted it at 7:23am
It is not responsive at all. I have to “control,alt, delete” to shut it down.
If I can think of anymore info to give you, I’ll let you know. But as of now, this is all I have.
Thanks
I know this is like chasing an electrical issue in a car, its no fun.