FTP not working properly

I’m getting this information in the log file:
Start Time/date:5:06:19 PM 3/22/2017
Permanent connection selected
Permanent connection, will do ftp now
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do…
Weather Display FTP/Internet vers 9.05
Time/date:5:06:21 PM 3/22/2017
Logging onto FTP server…IP ADDRESS
Connecting to FTP server.

It is showing the IP Address for my server correctly I removed it for security purposes, however it goes no further and has not updated files on my server since 2017-03-21 01:15.

I am unsure what to do to get WD to start working again.

Debug file contents:

Doing checking of time zone calculation
Daylight saving in use
Loaded all time records
Connection failed com port 1
wunderground api icon clear
raw rain from wunderground api->0
calculated rain from wunderground api to increase totals by 0.0
Doing checking of time zone calculation
Daylight saving in use
wunderground api icon clear
raw rain from wunderground api->0
calculated rain from wunderground api to increase totals by 0.0

Edited to add Weather Display -Ver 10.37S42 -Registered -Stationless,Wunderground API

try setting to use passive mode, if that is not already set

Where do I configure that?

in the ftp connection setup
under control panel,FTP/Internet setup

Was set to passive, still not uploading, unchecked passive, save, restarted, still not uploading.

was it working before?
maybe there is a problem with your FTP host?

also maybe check your firewall or antivirus is not blocking it?

or maybe your FTP host now uses either SFTP or FTPS or similar

Filezilla uploads just fine with the same exact settings

FTP log is now showing:
list of files uploaded**

actual messages from upload session*
Start Time/date:8:04:59 PM 3/22/2017
Permanent connection selected
Permanent connection, will do ftp now
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do…
Weather Display FTP/Internet vers 9.05
Time/date:8:05:01 PM 3/22/2017
Logging onto FTP server…164.132.xxx.xxx
Connecting to FTP server.
[10060] Connection timed out
Failed to connect: [10060] Connection timed out
FTP error occured
FTP error, looking for next agenda item
Checking for next FTP agenda…
there are 1 more things to do
Doing ftp upload
All Agenda complete, doing FTP log off…
FTP logoff
143: Busy performing current action.
Doing abort procedure/program close…

list of files uploaded*

actual messages from upload session*
Start Time/date:8:10:06 PM 3/22/2017
Permanent connection selected
Permanent connection, will do ftp now
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do…
Weather Display FTP/Internet vers 9.05
Time/date:8:10:08 PM 3/22/2017
Logging onto FTP server…164.132.xxx.xxx
Connecting to FTP server.
301: Timeout.
Change to remote Dir /public_html/wd
Doing abort procedure/program close…

list of files uploaded*

actual messages from upload session*
Start Time/date:8:24:16 PM 3/22/2017
Permanent connection selected
Permanent connection, will do ftp now
Finshed email agenda
Finshed email agenda, and more Internet agenda items to do…
Weather Display FTP/Internet vers 9.05
Time/date:8:24:18 PM 3/22/2017
Logging onto FTP server…164.132.xxx.xxx
Connecting to FTP server.
[10060] Connection timed out
Failed to connect: [10060] Connection timed out
FTP error occured
FTP error, looking for next agenda item
Checking for next FTP agenda…
there are 1 more things to do
Doing ftp upload
All Agenda complete, doing FTP log off…
FTP logoff
143: Busy performing current action.
Doing abort procedure/program close…

Per the PM I sent you there does not appear to be an FTP server at the IP you are using. WD’s FTP cannot connect to it, and therefore the connection times out without even an attempt at logging in. I think you have the wrong IP or something else is blocking the connection. Double check the info you are using in Filezilla.

Nikon
I replied to your pm

Replied with question.

normally a ftp server is like ftp.myserver.com
and not an IP address
and the IP address you have in use looks like its a local variant ?
what is the actual server setting you have set in WD (for the ftp server name)
(with out the user and password, its no problem putting that info here)

He needs to use ftp.hisdomainname.com - I have tested that and the FTP server is running there. The IP address above is the cpanel address (one digit off from the server address) I don’t understand how that could work in filezilla 'cause there is no FTP server to be found there :dontknow:

This has been resolved by switching to use ftp.hisdomainname.com and refreshing FTP settings in WD :smiley:

It appears to me that the host changed around IP’s and didn’t bother to tell the users. I don’t think that lack of communication is uncommon and it’s a good reason why it’s better to go with the domain name rather than the IP.

thanks for your help Niko with this :wink:

Thanks Niko.I really appreciate your help.

Hello all.

I am having trouble with Weather-Display FTP. Any idea why is this happening? :oops:


those links do not seem to work and you have posted a screen shot of the general FTP setup, which is not normally used , but in any case, has no settings set anyway

post the contents of the ftplogfull.txt file

I am not familiar with WD. I this what you asking for? #-o