Since updating to build 44 I have been unable to update the clientrawrealtime files as the clientrawrealtime.exe prog crashes when I hit the Start realtime icon.
The follow are the relevant messages:
Problem signature:
Problem Event Name: APPCRASH
Application Name: clientrawrealtimeftp.exe
Application Version: 1.0.0.0
Application Timestamp: 5898c912
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23392
Fault Module Timestamp: 56eb2fb9
Exception Code: 0eedfade
Exception Offset: 0000845d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a48
Additional Information 2: 0a484fa742c848fd726c2b14a8296828
Additional Information 3: c59c
Additional Information 4: c59c90b2f86783f50aa529dd15030c49
Followed by:
Exception EipfSFTP in module client at 001E420F. 271: The certificate could not be decoded (error0x0).
The PC is running Windows 7.
The clientrawrealtimeftp.exe is dated 6/2/17 and is 12,185kb.
Any assistance would be appreciated.
David Anderson
Loughborough UK