WD willno Open

It seems to be sending/receiving (?) messages. I’ve got no idea. to TT PUP Upload 935.Start Time/date:7:49:05 AM
Permanent connection selected28/01/2016
Permanent connection, will do ftp now
Finshed email agenda
Finished email agenda, no FTP items to do…
Doing abort procedure/program close…
ERROR: I/O error 103 at time/date 7:49:06 AM 28/01/2016 agenda item: Well that is how I copied and pasted it