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Author Topic: Cannot generate Maps  (Read 3616 times)

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Offline tnwxman

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Cannot generate Maps
« on: July 03, 2015, 10:55:43 PM »
Hi,

Just purchase WML yesterday. I can sign in and see my data such as subscription etc. See Attached. I have gone to the map management center and named and laid out a map. When I go to generate it I get directed to the second page attached. When I try signing in I get this, see third  image attached. It will not take my password (lets me type it) but the error message ◾Access to this membership area is not allowed. Please go to "Membership information page" to renew or add subscription will not disappear. As noted I have my subscription. I can sign into the member area.

Why will it not let me create a map?

Bob

Offline JaxWeather

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Re: Cannot generate Maps
« Reply #1 on: July 09, 2015, 03:43:25 AM »
Bob,

Give us the Step by step of what you are clicking on in order from the Home link...

-Bob

Offline administrator

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Re: Cannot generate Maps
« Reply #2 on: September 19, 2015, 09:34:49 AM »
Sorry, map generation is broken. The mapping data is corrupt and needs a lot of work to get it working again. I've been very busy with my day job and other things but will get back to this ASAP.

Anyone who bought a map subscription in the last 2-3 months please let me know and I'll refund it until map generation works again.
Chris
Weather Forum Administrator